Zyminex IPTV Privacy Policy

Last updated: October 20, 2026

At Zyminex IPTV, we are committed to protecting your privacy. This Privacy Policy explains what information we collect, how we use, share and protect it, and which rights you have when you visit this website or use our service. By using Zyminex IPTV, you agree to the practices described below. Please also read our Terms of Service.

1. Information we collect

Information you give us

When you order a plan, request a free trial or contact us, you may give us:

your name and e-mail address, to set up your account and send your login details;
the billing details you enter at checkout, such as your phone number and country;
your WhatsApp account and phone number, because that's the channel our support uses;
information about your device and player app, so we can send you the right login details.

We do not store your credit card or payment details. Payments are processed by third-party payment providers.

Usage and technical data

We may also process technical data, such as:

server access logs (your IP address and login times), to keep your account secure;
your device type and browser version;
bandwidth usage statistics, to monitor server performance;
how you use this website.

Cookies

This website may use essential cookies to keep it working and analytics tools to understand how visitors use it. You can control cookies in your browser settings; some parts of the site may work less well without them.

2. How we use your information

We use your information only to:

provide and maintain your subscription or free trial;
process orders and send purchase confirmations;
give technical support and troubleshoot connection issues;
detect and prevent fraud and unauthorized access, such as account sharing;
send important service or maintenance updates.

3. Sharing your information

We do not sell, trade or rent your personal information. We share it only when needed:

with trusted service providers that help us run the service, such as payment processors, e-mail delivery services and WhatsApp for support messages;
when required by law, or to protect the rights and safety of Zyminex IPTV and its users.

4. Security

We use industry-standard technical and organizational measures, such as SSL encryption and secure servers, to protect your data. No method of transmission over the internet is 100% secure, though. You can help by keeping your login details private and using strong passwords.

5. Data retention

We keep your personal information only as long as needed for the purposes above, including to meet legal, accounting or reporting requirements.

6. Your rights

You can ask us to see, correct or delete the personal information we hold about you. If you are located in the EU/EEA, you also have these rights under the GDPR:

Access: the right to request copies of your personal data.
Rectification: the right to have inaccurate information corrected.
Erasure: the right to have your personal data deleted ("right to be forgotten").
Restriction: the right to ask us to restrict the processing of your data.

To make a request, send us a message on WhatsApp; you'll find the button on our contact page.

7. Third-party links

This site links to other websites and services, such as WhatsApp. They have their own privacy policies, and we are not responsible for how they handle data.

8. Changes to this policy

We may update this Privacy Policy from time to time. The latest version is always on this page, with the date of the last change at the top.

9. Contact

Questions about your privacy? Send us a message on WhatsApp; you'll find the button on our contact page.